What’s the most dreadful (or wonderful) experience you’ve ever had as a customer?
Wonderful – We go to the same restaurant every weekend and had our own waitress. She was the ideal waitress. Good memory, pleasant all the time, knew how we liked our food and had our drinks out as soon as we walked in.
Dreadful – biting into a hamburger that had the pad that goes on the meat trays stuck between the 2 patties.